Terms of Service

These terms describe the use of PostOmnia for planning, publishing and analyzing social media content. The German version is the legally binding one.

§ 1 Scope & provider

These Terms govern the use of the “PostOmnia” service, offered by Fade Media GmbH, Beispielweg 1, 10115 Berlin (the “Provider”). The service is directed at businesses as well as consumers.

§ 2 Description of services

PostOmnia enables the scheduling and publishing of posts on connected social media channels and their analysis. The availability of individual channels depends on the interfaces and approvals of the respective platforms.

§ 3 Registration & account

An account is required to use the service. Login credentials must be kept confidential. Users are responsible for the content they publish via PostOmnia and warrant that it does not infringe the rights of third parties.

§ 4 Prices, trial & payment

The prices displayed in the service apply (Bio Free, Creator, Pro, Agency), monthly or annually.
Bio Free is permanently free within the displayed feature and usage limits and does not require payment details. PostOmnia branding remains visible on free pages.
Paid plans begin with a free trial period (7 days); billing for the chosen period follows thereafter unless cancelled before it ends.
Payment is processed – where enabled – via the payment provider Stripe.
Discounts/coupons apply only under the terms of the respective promotion.

§ 5 Term & cancellation

A paid subscription renews for the chosen period unless cancelled by the end of the current period. Cancellation is possible at any time through the billing area or the payment provider's customer portal and takes effect at the end of the paid period.

Deleting your account (Settings → Privacy) ends the contract. Any active paid subscription is cancelled at the same time; no further charges are made after deletion.

§ 6 Right of withdrawal for consumers

Withdrawal instructions

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Fade Media GmbH, Beispielweg 1, 10115 Berlin, email: info@postomnia.com, phone: +49 30 1234567) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal. If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will use the same means of payment as you used for the original transaction; you will not incur any fees for such reimbursement.

Early expiry. If you requested that the service begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of services already provided up to the point of withdrawal. The right of withdrawal expires in the case of a contract for the provision of services once we have fully performed the service and only began performance after you gave your express consent and confirmed your acknowledgement that you would lose your right of withdrawal upon full performance of the contract.

Model withdrawal form

(If you wish to withdraw from the contract, please complete and return this form.)

To Fade Media GmbH, Beispielweg 1, 10115 Berlin, info@postomnia.com:

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service: PostOmnia subscription (____)

Ordered on (*) / received on (*): __________

Name of consumer(s): __________

Address of consumer(s): __________

Date / signature (only if this form is notified on paper): __________

(*) Delete as appropriate.

§ 7 User obligations, warnings & termination for cause

Unlawful content, spam, abusive automation and violations of the terms of use of the connected platforms are prohibited. The Provider may restrict access in the event of violations.

In the event of a violation, the Provider will normally first issue a warning by email to the registered address. If violations continue after a warning, or in the case of severe violations (e.g. illegal content, attacks on the service, fraud), the Provider may suspend or terminate the account for cause without notice. Upon such termination the account and its data are deleted in accordance with the Privacy Policy and any active subscription is cancelled; fees for the current billing period are not refunded unless statutory law provides otherwise. Statutory rights of both parties remain unaffected.

§ 7a AI-generated content

(1) Rights of use. The Provider grants the customer – as far as legally possible – all rights to use the results produced with the AI features (text, hashtags, images, thumbnails) without restriction, including commercial use and modification.

(2) No warranty of protectability or originality. Purely machine-generated results are regularly not a personal intellectual creation within the meaning of § 2(2) UrhG and are therefore not protected by copyright. The Provider does not owe exclusivity: identical or similar inputs may produce comparable results for other users. Nor is it warranted that results are free of third-party rights, factually correct, or fit for a particular purpose.

(3) The customer's duty to review and to label. The customer reviews AI results before publication for factual accuracy and for third-party copyright, trademark and personality rights. As a deployer within the meaning of Regulation (EU) 2024/1689 (AI Act), the customer is responsible for labelling content wherever the law or the rules of the target platform require it – in particular for deepfakes and for AI-generated text on matters of public interest (Art. 50(4) AI Act). PostOmnia provides machine-readable marking of generated media and an optional visible label for this purpose (see the AI transparency statement).

(4) Prohibited use. Prohibited are in particular undisclosed deepfakes, impersonating real people, AI-generated content that violates the AI policies of the target platform, and results that infringe third-party rights. A violation entitles the Provider to the measures under § 7.

(5) Licence to inputs. The customer grants the Provider the non-exclusive, revocable right to transmit the content they enter to the processors named in the Privacy Policy, to the extent necessary to produce the requested result. The content is not used to train AI models.

(6) Credits. Every AI action consumes one AI credit of the booked plan. Credits consumed are not refunded if the customer does not like the result.

§ 8 Availability & liability

The Provider endeavours to ensure high availability but does not owe uninterrupted accessibility. Liability is governed by statutory provisions; for slight negligence, liability applies only in the case of a breach of material contractual obligations and is limited to the foreseeable, contract-typical damage.

§ 9 Changes to the Terms

The Provider may amend these Terms with reasonable notice; users will be informed in good time.

§ 10 Final provisions

The law of the Federal Republic of Germany applies. Should any provision be invalid, the remainder of the contract remains effective.

Last updated: 2026-08-02